• Make a real difference to people’s lives 
• Inclusive, supportive, and collaborative team environment
• Flexible work hours and hybrid working arrangements
• Full not-for-profit salary packaging

This position is responsible for the delivery of high-level customer services to internal and external customers for the Spectrum Managed Services Aged Care Program.

This position will ensure daily rostering and all other care administrative tasks are completed in a timely manner to maximise resources and run efficiencies in the deployment of support workers. A strong focus on client engagement is a key aspect of this role, as an integral and first point of contact with clients.

About you

We want to hear from you if you have experience in a community based and/ or aged care sector.

Well developed communication and interpersonal skills, strong organisational skills, computer literacy and ability to multitask and work in a team.

Demonstrated understanding of the needs of people from diverse communities and the needs of people who are ageing and the needs of their carers.

Demonstrated values of integrity, reliability, and professionalism thereby ensuring high-quality in-service delivery which are reflective of Spectrum's values, vision and mission.

Spectrum is a Child Safe employer. Employment is subject to a current employment Working with Children Check, National Police Check (and international police check if resided overseas for 12 months or longer in the past 10 years) and proof of the right to work in Australia. 

About Spectrum

Spectrum Migrant Resource Centre Ltd (Spectrum) is a not-for-profit organisation, delivering culturally appropriate and responsive services to people with migrant and refugee backgrounds predominantly living in the Northwest Metropolitan region of Melbourne. Our service areas include migration and settlement, family relationship and parenting, social and economic inclusion, aged care, disability, and family carers.

Working at Spectrum

At Spectrum, each member of our team is valued and supported. We offer generous conditions and flexible hours to support employees to balance their personal and work life.

Spectrum is committed to a diverse and inclusive workplace. Everyone is welcome at Spectrum, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation, and physical ability. 

Find out more about us on our website here.

How to Apply

If you are excited about the opportunity to contribute to our mission and believe you have what it takes to succeed in this role, please apply by clicking "Apply Now" and submitting your resume and a cover letter addressing the key selection criteria. 

We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity and inclusion.  We welcome all applicants, including people with refugee or migrant lived experience, people who identify as LGBTQIA and/or have a disability.  Please reach out if you require any support in this process.

For further information or for a confidential discussion about this position please contact  Lucy Mastrolorito on 1300 735 653.

We are keen to fill this position so don't delay in applying - applications will be progressed as we receive them.

Spectrum is an equal opportunity employer and we welcome applications from all sectors of the community. Spectrum has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

A position description is attached.