• Location: Naarm / Melbourne
• Status: 0.8 FTE (4 days per week)
• Reports to: CEO
• Salary: $138,000 Pro Rata + Super

ABOUT US

We are PROJECT ROCKIT – Australia’s youth-driven movement against (cyber)bullying, hate and prejudice. Since 2006, PROJECT ROCKIT has been driving positive impact through youth-driven school programs, digital innovation and campaigns. To date we have positively impacted over 700,000 school students and elevated over 100 young people into career-starting employment in the social impact sector. We’re a mixed bag of individuals brought together by a shared dream of creating inclusive spaces and opportunities for young people to be their best selves.

ABOUT THE ROLE

As a visionary leader at PROJECT ROCKIT, the General Manager excels at aligning leadership, strategy, people management, and finance to achieve our organisational goals and key results. They foster authentic leadership, drive a vibrant culture, and manage day-to-day operations with agility. With a strong risk lens and a passion for scalable systems, they proactively build structures that enable safety, efficiency, and long-term growth.

Serving as a crucial link between the Leadership Team and the CEO, they oversee team growth, organisational and team policies, and contribute to financial stewardship. With an unwavering commitment to inclusivity and an understanding of the school sector, the General Manager actively shapes PROJECT ROCKIT's impact and success, steering the organisation towards a positive future for young lives.

CORE RESPONSIBILITIES

Strategy

• Develop, implement and monitor organisation-wide operational plans and targets in alignment with PROJECT ROCKIT’s strategic plan.
• Ensure that strategies and operational plans developed within teams align with organisation-wide plans.
• Assist CEO with assessment of organisational risks and implement appropriate risk management strategies.

Operational Delivery

• Manage Leadership Team (see direct reports) on a day-to-day basis to deliver business and operational objectives and serve as the touchpoint between Leadership Team and CEO.
• Regularly monitor day-to-day operations, providing advice and guidance to your direct reports as required.
• Ensure all employees understand and follow policies and procedures that relate to operational practice.
• Ensure regulatory compliance and adherence to professional standards, safeguarding service continuity, positioning our organisation for safety, and preserving our capacity to carry out our work effectively.
  

People Leadership

• Lead and maintain a high trust, inclusive, cohesive and high performing workplace culture that reflects PROJECT ROCKIT’s values, vision and guiding principles.
• Manage direct reports, providing regular coaching and performance feedback and promptly addressing any concerns.
• Oversee individual goal setting, performance reviews and feedback on an annual basis.
• Oversee and guide performance, and support the professional growth and training initiatives for all team members.
• Promote cross-functional collaboration and knowledge among team members that will improve operational delivery and performance.
• Oversee the conduct and professionalism of all staff, promptly addressing any instances of inappropriate behaviour and fostering a workplace that is conducive to high performance.
• Assess ongoing staffing needs and develop workforce planning to meet PROJECT ROCKIT’s operational objectives and report to CEO on key results.
• Guide recruitment and onboarding process as required, ensuring the team recruits individuals with the necessary skills and capability.
  

Financial Management

• Support the CEO to oversee the financial performance of the organisation including business development, setting and monitoring revenue targets, resourcing budgets, overseeing department budgets, and implementing and monitoring objectives and key results.
• Be accountable for commercial school revenue targets and associated budgets to ensure organisational sustainability.
• Facilitate the coordination and delivery of successful grant funded and partnership projects to ensure project success and support sustainability and growth.
• Manage payroll processes, ensuring accurate and timely disbursement of salaries, and oversee leave administration to facilitate a smooth and compliant system for employee absences.
  

Policies & Procedures

• Collaborate with HR support to develop and implement organisational policies and procedures, ensuring staff literacy and adherence.
• Oversee and enhance daily business operations and systems, prioritising the establishment of consistent processes, practices and policies across the organisation.
• Implement improved systems through engagement and collaboration with key stakeholders.
  

Reporting

• Provide regular reports to CEO, detailing progress against financial targets, staff performance, and other operational objectives.
• Provide updates to relevant stakeholders ensuring they are updated and informed as required.
  

Continuous Improvement

• Actively gather feedback from key stakeholders in order to improve operational delivery and programs and act on feedback received by implementing areas of improvement.
• Actively identify ways of streamlining processes and systems.
  

External Relationships

• Serve as the acting representative of the CEO in their absence, responsible for leadership decisions and continuity as directed.
• Proactively build strategic external relationships, cultivating collaboration with stakeholders to enhance PROJECT ROCKIT’s success and awareness.
  

Shared Team Agreement

• Role model PROJECT ROCKIT’s guiding principles and an eagerness to authentically engage with our organisational impact.
• Contribute to a culture where every team member is valued and recognised for their diverse skill sets.
• Maintain a reliable, punctual, organised and thorough approach to delivering on all responsibilities.
  

KEY SELECTION CRITERIA

Essential:

• Tertiary qualifications in business or nonprofit management, people management, or a closely related field.
• 5+ years’ experience in management roles and experience leading, developing and motivating young and diverse teams.
• Experience developing and delivering on strategic objectives – translating strategy into clear operational outputs.
• Visionary leadership and communication skills to connect sensitively with people from a range of lived and professional experience, guiding them to achieve organisational goals.
• Financial acumen to oversee business planning, development, resourcing and reporting.
• Knowledge of the employment legislative framework, such as Fair Work and the Awards.
• Demonstrated experience in compliance management, change management, risk management and policy management frameworks, business processes and systems.
• Proven ability to plan, develop and manage budgets and achieve commercial revenue goals.
• Experience in process improvement, data analysis, and implementing operational strategies.
• Sound knowledge of the education sector, including awareness of school regulations, challenges, and evolving trends.
• Flexibility and adaptability to navigate a dynamic and fast paced environment.
• Exceptional stakeholder management skills within Government, community, corporate and education sectors.
• Personal commitment to learning and self-growth on matters of diversity, equity and inclusion.
  

Ideal:

• Robust literacy of Australian workplace legislation.
• Experience using Hubspot as a CRM.
  

How to Apply

Applications will be reviewed as they are received, so we encourage you to apply early via the 'Apply Now' button. Your application must include:

• A cover letter
• A copy of your CV, including two references (preferably recent managers)
• Your responses to the Key Selection Criteria

Please note: It is an offence under the Child Protection (Prohibited Employment) Act 2005 for a person convicted of a serious sex offence to apply for this position. Any offer of employment at PROJECT ROCKIT is subject to a Working with Children Check and Police Check.

PROJECT ROCKIT is committed to fostering a respectful and inclusive workplace. We strongly encourage applications from candidates who identify as Aboriginal and Torres Strait Islander, people of colour, culturally and linguistically diverse, neurodivergent and/or disabled, and/or LGBTQIA+. We support flexible working arrangements and making adjustments where needed.