About Us:

At Play Matters Australia, our purpose is to enrich lives through the power of connection and play. We champion values of collaboration, Inclusivity, creativity and fun, as well as accountability and contemporary practice. Our ethos recognises parents and caregivers as a child’s first teacher, a principle that is deeply embedded in all our programs.

We invite you to join us in our commitment to creating playful and nurturing environments where all children can thrive.

Commitment to Child Safety:

We have zero tolerance for child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be mindful that we carry out working with children and reference checks to ensure that we are recruiting the right people.

Your New Role:

Starting in May, 2025 and reporting into the Chief Executive Officer, you will drive consistent, high quality program delivery nationwide. This strategic role collaborates with stakeholders, provides subject matters expertise, and guides senior leaders to support our vision of playful, connected communities.

This permanent, full-time position will be paid at a SCHADS level 8.1 with key responsibilities including:

• Leading an integrated program planning and business development aligned with the company's strategic plans and stakeholder needs.
• Leading and supporting a geographically distributed national workforce to achieve organisational goals.
• Overseeing a portfolio of programs to ensure high-quality outcomes and cross-program collaboration.
• Providing strategic direction and managing resources for program lifecycles, including development, implementation, and performance monitoring.
• Ensuring contractual compliance of all service delivery programs are aligned with organisational governance and quality frameworks.
• Identifying opportunities for innovative service delivery models and funding opportunities.
• Creating and maintaining positive and strategic partnerships with all relevant stakeholders.

About You:

• Hold a bachelor’s degree or postgraduate degree and/or similar qualifications and extensive relevant experience in early childhood, and/or community development, family support or related fields.
• A minimum of 7 years senior management experience delivering evidence-based government-funded programs in a relevant industry or organisation.
• Experience in a senior management position, delivering evidence-based government-funded programs in a relevant industry or organisation.
• Skilled in leading a geographically dispersed team of people across multiple portfolios.
• Adept at networking and building sustainable relationships and connections in the sector.
• Knowledgeable in program performance, evaluation, and research methodologies.
• Currently hold or is eligible to hold a Working with Children Check.

What We Offer:

• Supportive and inclusive organisation.

• Cultural leave.

• EAP support including an Aboriginal and Torres Strait Islander support line.

• Flexible working arrangements.

• Superannuation salary sacrifice.

• Purchased leave.

• Discounts at selected stores.

Next steps

Click Apply Now to submit your application.

Please email any questions to Penny Creamer, Chief Executive Officer: [email protected] using the subject line: General Manager - Service Delivery enquiry via EthicalJobs.

If you would like to request any adjustments to fully participate in the recruitment process, please let us know so that we can accommodate you.

Diversity, Equity, Inclusion and Belonging Statement

At Play Matters Australia, we are committed to fostering a diverse and inclusive workplace. As part of our core values, we embrace inclusivity and actively uphold our Reconciliation Action Plan through a dedicated working group. We strive to ensure that every team member feels valued, respected, and supported. We have also introduced cultural leave to honour and recognise the diverse cultural backgrounds of our employees. We encourage applicants from all backgrounds, identities, and communities to join us in making a positive impact on the lives of children and families.