Why work for us?

We are a not-for-profit community legal centre that is passionate about what we do and committed to justice for disadvantaged clients and the wider community. Our multidisciplinary team is made up of solicitors, tenant advocates, social workers, financial counsellors, older people’s rights advocates, community legal education staff, financial educators, program support staff and volunteers.

About our Client Services Officer (CSO) roles

Are you someone who wants to help others and provide access to justice for those who might otherwise miss out? This role will provide administrative and reception support to all our programs and services, across a range of legal, non-legal and advocacy areas. This includes engaging with clients and service providers, maintaining applicable databases, making appointments, follow up with staff and clients, plus broader administrative support.

Apply soon, we may interview and appoint before the closing date if a strong candidate is found.

What an average day might look like

• Being the first point of contact for vulnerable clients.
• Completing eligibility screening, gathering intake information and booking appointments for eligible people.
• Working collaboratively with colleagues and other stakeholders regarding client outcomes.

Wondering what else you get for working at Northern Suburbs Community Legal Centre?

• Salary $73,863.14 - $80,047.50 (depending on experience)
• Up to $18,550 per annum salary packaging options.
• A welcoming culture where your achievements are celebrated.
• Free and confidential Employee Assistance Program.
• Flexible working arrangements.
• Support and opportunities for professional development.

Think you have some but not all the right experience?

Submit your application anyway and let us decide.

We value a diverse workforce with different life experiences, skills and backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse and people from all cultural and linguistic backgrounds. Don't hesitate to reach out if you need a hand with your application.

For further information please email, [email protected], using the subject line: Client Services Officer enquiry via EthicalJobs.

A position description is attached.