Learn more about us here: jobpathways.org.au.

About the Role

As Assistant Manager Disability Services, you will oversee the day-to-day operations of our Wayfinder NDIS program, ensuring the delivery of flexible and individualised services that align with NDIS guidelines. You will support a dedicated team of disability support staff and work closely with clients, families, and partners to promote meaningful outcomes.

Key Responsibilities

Lead Service Delivery:

• Coordinate and supervise high-quality, person-centred disability support services.
• Ensure services align with participants’ NDIS plans, goals, and funding.

Build Relationships:

• Collaborate with participants, families, guardians, and service providers.
• Promote inclusive, responsive support environments.

Support Staff:

• Provide formal supervision, mentoring, and development to support staff.
• Manage rosters, training needs, and promote a culture of continuous improvement.

Ensure Compliance:

• Oversee accurate record keeping, incident reporting, and documentation.
• Manage claims and billing processes in accordance with NDIS and Job Pathways procedures.

Promote Best Practice:

• Drive quality service delivery, reflective practice, and adherence to safety, compliance, and governance standards.

Qualifications & Experience

Essential:

• Proven leadership experience in disability or community services.
• Sound understanding of NDIS frameworks and person-centred approaches.
• Demonstrated ability to manage budgets, assess needs, and coordinate services.
• Strong skills in client management systems and Microsoft Office.
• Excellent communication and time management abilities.

Desirable:

• Tertiary qualifications in Disability, Social Services or related field.
• Experience working in remote Aboriginal communities.
• Knowledge of NDIS legislation and remote service delivery.

What You’ll Need

• Current C Class Driver’s License (essential)
• National Police Certificate (or willingness to obtain)
• WA Working with Children’s Check (or willingness to obtain)
• NDIS Worker Screening Clearance (or willingness to obtain)
• Flexibility to travel within the East Kimberley region

Why Join us?

• Be part of a values-driven organisation committed to meaningful community impact.
• Support inclusive, culturally responsive service delivery in remote WA.
• Lead a dynamic team making a tangible difference in people’s lives.
• Enjoy career growth and professional development opportunities.

Additional Benefits

• Attractive leave entitlements to enjoy the Kimberley lifestyle.
• Salary sacrificing to increase your take-home pay.
• Annual Health & Wellbeing Allowance.
• Employee Assistance Program (EAP) for confidential support.
• Opportunities for professional growth and development.

For questions about the position description please email [email protected], using the subject line: Assistant Manager Disability Services - Kimberley enquiry via EthicalJobs. 

A position description is attached.