The Australian Services Union (ASU) is one of Australia’s largest unions, representing workers in a diverse range of industries. Most of our members are frontline community and disability workers.

We’re progressive and passionate about amplifying the voices of our members.

As our union grows, we are looking for a talented Digital Communications Officer to join our team and help tell the ASU story.

About the Role

As our Digital Communications Officer, you'll play a key role in shaping how we communicate with members, potential members, and the broader community. Working closely with ASU teams, you'll produce exciting, engaging, and values-driven content across a range of platforms.

You'll help ensure that our campaigns, services, and recruitment efforts reach and resonate with the people who matter most.

KEY RESPONSIBILITIES

• Create compelling communication content that reflects the values and priorities of the ASU.
• Assist with the creation and management of social media content to grow our presence and engagement.
• Collaborate with internal teams to promote the full range of ASU activities, campaigns, and member benefits.
• Generate content for recruitment, campaign support, and member engagement across print and digital channels.
• Support website updates and maintain content across digital platforms.
• Assist with email marketing campaigns and digital outreach.

KEY SELECTION CRITERIA

• Demonstrated experience creating and managing content for social media.
• Experience with website maintenance and email marketing tools.
• Strong writing, editing and visual communication skills.
• A demonstrated commitment to trade unionism and the values of the ASU.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint).

BONUS SKILLS (not essential but great to have)

• Experience in video editing and multimedia content creation.
• Experience with Adobe Creative Suite - especially tools like Photoshop, InDesign, and Illustrator.
• Familiarity with analytics tools for measuring communication impact.
• Previous experience working in a union, advocacy, or non-profit environment.

CONDITIONS

• Full time, 35 hours per week.
• Commencing salary $94,209 pa plus 12% superannuation.
• Redfern based – close to public transport.
• 17.5% annual leave loading.
• 12 RDOs per year.
• 4 weeks annual leave plus Christmas shutdown.
• 6 months paid parental leave.

If you have any questions about the role, please contact Tom Patton on (02) 9310 4000.